Return, Refund & Cancellation Policy

Return, Refund & Cancellation Policy

Last Updated: 01-05-2025

At Vedik World, we take pride in our handmade products and strive for complete customer satisfaction. If you’re not happy with your purchase, here’s our straightforward policy:

1. Returns

Eligibility
  • Items must be returned within 7 days of delivery.
  • Product must be unused, undamaged, and in original packaging with all tags/labels intact.
  • Proof of purchase (order number/invoice) is required.
Non-Returnable Items
  • Customized or personalized products
  • Products damaged due to misuse
  • Items without original packaging
Return Process
  • Contact our Customer Care at [support@vedikworld.com / 8764405449] within 7 days.
  • We’ll provide a Return Authorization Number and instructions.
  • Pack the item securely and ship it to our return address.
  • Once received and inspected, we’ll process your refund/exchange.

2. Refunds

Approved Returns
  • Refunds will be processed within 5-7 business days after we receive the returned item.
  • Refund will be issued to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.
Defective/Wrong Items
  • If you receive a damaged/incorrect product:
    1. Notify us within 48 hours of delivery with photos/video evidence.
    2. We’ll arrange free return shipping and provide a replacement/full refund.

3. Cancellations

Before Shipment
  • Orders can be cancelled within 24 hours of placement for a full refund.
  • Contact us immediately via email/phone for cancellation requests.
After Shipment
  • Once dispatched, cancellation isn’t possible. You may refuse delivery or return as per our return policy.

4. Exchange Policy

  • We offer exchanges for:
      1. Size/color changes (subject to availability)
      2. Defective products
  • Customer bears return shipping costs for exchanges unless the error is ours.

5. Special Notes for Handicrafts

  • Minor variations in color/texture are inherent in handmade products and don’t qualify as defects.
  • Natural materials (wood, clay, fabric) may have unique characteristics that aren’t flaws.

6. Contact Us

For any return/refund queries:

  • Email: support@vedikworld.com
  • Phone: 8764405449
  • Address: KK Mall, Raghunathpuri, Kalwar Road, Jhotwara, Jaipur, Rajasthan, India – 302012
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